Shipping policy

# Shipping Policy

Thank you for shopping with us! We are committed to delivering your order safely and on time. Please read our shipping policy carefully.

## Order Processing

* All orders are processed within **1–2 business days** after order confirmation.
* Orders placed on weekends or public holidays will be processed on the next business day.

## Delivery Time

* **Major Cities:** 2–4 business days
* **Other Cities & Remote Areas:** 3–7 business days

Please note that delivery times are estimates and may vary due to weather conditions, public holidays, or courier delays.

## Shipping Charges

* Shipping charges are displayed at checkout.
* We may offer **Free Shipping** on selected products or promotional offers.

## Cash on Delivery (COD)

We offer **Cash on Delivery (COD)** across Pakistan. Please ensure someone is available to receive and pay for the order at the delivery address.

## Order Tracking

Once your order has been shipped, you will receive a tracking number via SMS, email, or WhatsApp (where applicable) so you can track your shipment.

## Incorrect Address

Please ensure your shipping address and contact number are accurate. We are not responsible for delays or failed deliveries caused by incorrect or incomplete information.

## Delivery Delays

While we strive to deliver all orders on time, delays may occur due to:

* Public holidays
* Weather conditions
* Courier service issues
* Unexpected circumstances beyond our control

## Damaged or Missing Items

If your order arrives damaged or if an item is missing, please contact us within **48 hours** of delivery with your order number and photos (if applicable). We will assist you as quickly as possible.

## Contact Us

If you have any questions regarding shipping, please contact our customer support team.